Last Updated: 19 Nov 2025
Business Name: The Something Store
Location: United Kingdom
Website: www.thesomethingstore.co.uk
The Something Store (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable laws.
1. Information We Collect
We collect several types of information in order to provide and improve our services:
1.1 Personal Information
When you place an order, create an account, or contact us, we may collect:
- Name
- Email address
- Billing and shipping address
- Phone number
- Payment information (processed securely through third-party providers and never stored by us)
1.2 Automatically Collected Information
When you visit our website, we may collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Cookies and similar tracking technologies
1.3 Marketing Preferences
If you opt in to receive marketing emails or promotions, we collect your email preferences.
2. How We Use Your Information
We may use your information for the following purposes:
- To process and fulfil your orders
- To manage your account and provide customer support
- To communicate updates, confirmations, and shipping information
- To improve our website and user experience
- To send promotional offers (only with your consent)
- To detect fraud, maintain security, and comply with legal obligations
3. Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
- Contractual necessity – to process your orders and provide requested services
- Consent – for marketing communications
- Legitimate interests – to improve our services and prevent fraud
- Legal obligation – to comply with tax, accounting, and other regulatory requirements
4. How We Share Your Information
We do not sell your personal data. However, we may share your data with trusted third parties, including:
- Payment processors (e.g., Stripe, PayPal)
- Delivery and courier services
- Website hosting and analytics providers
- Email marketing platforms (only if you opt in)
All third-party partners must comply with applicable UK data protection laws.
5. International Data Transfers
Some service providers may process data outside the UK. When this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or equivalent protections.
6. Data Retention
We keep your personal information only for as long as necessary to fulfil the purposes outlined in this policy, including:
- Order and payment data: up to 6 years (for tax and legal reasons)
- Marketing data: until you unsubscribe
- Account data: until you request deletion
7. Your Rights Under UK GDPR
You have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion (“right to be forgotten”)
- Restrict processing
- Object to certain uses, including marketing
- Data portability
- Withdraw consent at any time
To exercise any of these rights, contact us at:
Email: [email protected]
8. Cookies
Our website uses cookies to improve functionality, enhance user experience, and analyze website traffic. You can manage or disable cookies in your browser settings.
For more details, see our Cookie Policy (available upon request or on our website).
9. Security Measures
We implement security measures to protect your data, including:
- SSL encryption
- Secure payment gateways
- Access control protocols
- Regular monitoring for vulnerabilities
However, no method of transmission over the internet is 100% secure.
10. Children’s Privacy
We do not knowingly collect personal information from individuals under 16 years old. If we learn that we have collected data from a child, we will promptly delete it.
11. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, you can contact us:
The Something Store
Email: [email protected]
Address: Reading, UK